Step 1: 24 Hour Emergency Contact
When dealing with a water loss the first step in the process is the decision to call SERVPRO of Morris/Ottawa for help. Our phones are answered 24 hours a day, and we are here to respond immediately once the call is placed. Our trained technicians are local and that greatly reduces the amount of time it takes for us to respond to your call for help. No matter if your water loss is big or small an immediate response is crucial to minimize the amount of damage water can leave in your home or business. Even a delay of a few hours can severely increase the amount of damage to your property.
We Answer the Phone Ready to Help
Call Today - (815) 416-0075
Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Morris / Ottawa has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?