Step 5: Cleaning and Sanitizing

As we reach step five in the six step process we are nearing the end of the process. In step five SERVPRO of Morris/Ottawa will focus on cleaning and sanitizing your belongings. At this stage of the process we will begin cleaning your furniture, clothing and any belongings affected by the water damage. If items are not cleanable we will work closely with you and your insurance adjuster to ensure it is submitted properly for replacement. We will also deodorize and sanitize your items and your property during this step. This will help ensure there is no musty odor left when the job is completed. 

Contents Restoration

SERVPRO of Morris / Ottawa specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Learn more about Contents Restoration.

  •  Dry Cleaning
  •  Wet Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

Odor Removal and Deodorization

We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments


We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Back to Step 4: Drying and Dehumidification

Forward to Step 6: Restoration

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