Recent Posts

What to know about a flash flood.

7/30/2021 (Permalink)

What is a flash flood?

Rapid flooding of low lying areas such as washes, rivers, dry lakes and depressions. It can be caused by heavy rains associated with thunderstorms, hurricanes, tropical storms, or melt from snow or ice. 

How dangerous is a flash flood?

Flash floods are the most dangerous form of flooding because the combine destructive power of floods with incredible speeds. 

Is a flash flood covered under homeowners insurance?

A flash flood is not covered under a basic homeowners policy. For coverage to apply you must have a flood policy as well. Sewage back up is also not covered under a generally homeowners policy, you must purchase a separate endorsement to cover water damage due to sewage overflow.

As a rule of thumb If water first touches the ground before it enters your home it is considered a flood. 

How can SERVPRO of Morris/Ottawa help after a flash flood? 

-We offer an immediate response when you are in your time of need. 

-Our trained professionals use advanced equipment and drying techniques. 

- Progress will be closely monitored daily to ensure your property is properly and completely dried.

If you have any questions or need assistance due to a flash flood give SERVPRO of Morris/Ottawa a call. (815)416-0075

A quick response reduces down time

7/29/2021 (Permalink)

SERVPRO of Morris/Ottawa 1/4/8 policy makes sure that every emergency gets the same timely response times. 

What is SERVPRO of Morris/Ottawa 1/4/8 policy and how does it work?

Within 1 hour- Within one hour of your call into our office you will receive a call from our production manager to arrange an inspection of your home or business to assess the damage. 

Within 4 Hours- Within 4 hours of your call into out office, SERVPRO of Morris/Ottawa trained professionals will be on site to start the mitigation process. 

Within 8 Hours- Within 8 hours of your initial cal into our office, we will have a plan formed. Our production team will be able to communicate everything that is needed to fully restore your home or business back to preloss condition. 

SERVPRO of Morris/Ottawa is available 24 hours a day for any fire or water emergencies. Give us a call at (815)485-6901. 

Battery Charger Fire Prevention

7/23/2021 (Permalink)

SERVPRO of Morris/Ottawa has received a greater number of calls in the past year for fires due to charger malfunctions than any other previous year. Because of the increase in battery charger fires in our area we would like to share some safety reminders to help prevent charger fires.  

Lithium ion batteries are lightweight rechargeable batteries that come in many items you use these days. These batteries are in laptops, cell phones, tablets, cameras, e-cigarettes and even in your children’s electric scooter.

Devices with lithium ion batteries are used safely each year by millions of people, however they do pose a fire risk when they become damaged. Damage could include a short circuit, being over charged, getting wet or even being kept in extremely hot or extremely cold climates. 

A few tips to help prevent a fire include

1. Use the charging device that came with the device. 

2. If you need to purchase a replacement charger make sure it is name brand and made for your device. Counterfeit and generic chargers can fail to meet safety standards. 

3. Do not some or use the device or battery in extreme temperatures. Extreme heat and extreme cold can cause the battery to malfunction. 

4. Unplug the charger after the device is fully charged. 

5. Do not charge on beds, couches, or cover the device or charger with anything. They do heat up and can cause great risk of a fire. 

6. Do not overload your electrical outlets. 

Please keep these tips in mind when charging your lithium ion battery powered devices. If you should need SERVPRO of Morris/Ottawa or have any questions regarding charger or battery fires give us a call (815)416-0075.

E-Cigarette Fire Prevention

7/23/2021 (Permalink)

E-Cigarettes use a lithium ion battery to function. Because of this there is a risk of fire if the battery is not used properly. SERVPRO of Morris/Ottawa has received a few home fire calls that started due to e-cigarette chargers, and because of this we would like to provide a few tips to help prevent a home fire due to e-cigarette chargers. 

E-cigarette fires generally occur when using a fake or faulty product or poor charging practices are used. 

To help reduce the risk of an e-cigarette fire do the following. 

1. Never let the device touch metal as it can cause a shirt circuit. 

2. Do not mix batteries and chargers. Make sure to use the charger designed specifically for your brand of device. 

3. Inspect the battery for damage often. 

4. Properly dispose of the product when you are done with it. 

While charging

1. Use the charger made specifically for your device. 

2. Do not charge overnight or when you are not around to monitor the charging of the device. 

3. Always unplug after the device is fully charged. 

4. Charge on a flat surface away from anything that can easily catch fire if something should happen. 

SERVPRO of Morris/Ottawa is available 24 hours a day for emergencies. If you need us we are just a call away (815)416-0075. 

Morris Battery Warehouse Fire

7/8/2021 (Permalink)

If you live in the evacuation area of Morris that was close to warehouse fire, there’s a likelihood that your home has some level of smoke damage. Smoke enters into attics through vents or gable fans. When the ash lands on insulation, it permeates the material, making it stink like smoke. 

The ash and smoke in your attic is also detrimental to the air quality in your home. Ash and Soot from fires can carry chemicals and airborne contaminants that may be harmful. The only way to remove ash or bad smells from insulation is to completely clean the attic of ash and replace the insulation. 

On the bright side, fire related insulation replacement is always covered by homeowners insurance policies. Call us if you have been affected by the recent BATTERY WAREHOUSE FIRE. We offer the best customer service and deliver thorough attic cleaning, deodorizations, insulation removal, and insulation installation.

Give SERVPRO of Morris/Ottawa a call today to see how we can help. (815)416-0075

Car Donation for Chief Shabbona Academy

5/14/2021 (Permalink)

SERVPRO of Morris/Ottawa is locally owned and operated. We love to give back to our community whenever we can. 

Some of the things we have done in past years includes; attend and support community events, deliver treats for the fire fighters at each fire department within our community, and assist with securing homes and businesses after a fire. 

More recently within the last year we have started to attend and assist with more internal trainings the fire departments have which helps to ensure their fire fighters continue to receive proper training to adequately help the community when it is in need. 

Recently we had the opportunity to donate one of our SERVPRO of Morris/Ottawa vehicles that we were removing from our fleet to the Chief Shabbona Firefighters Academy. The academy trains up and coming firefighters in Grundy County and gets them ready for their new career in the fire department they will be joining. They will be using the vehicle we donated to teach the cadets how to use the equipment the fire department uses when they are called out to an automobile accident and an extraction is needed. 

We are here for the community and we are here for you too. If you should experience a fire or water loss give our friendly staff a call 24 hours a day. (815)416-0075

Odor Removal

5/14/2021 (Permalink)

According to the National Fire Protection Association (NFPA) there are over 358,000 home structure fires each year. Before I provide a few cleaning steps below, I want to mention that if there is any kind of soot lingering in your home, you should leave the removal to a SERVPRO of Morris/Ottawa. Soot, if not properly removed, can cause damage to your personal items and leave stains and odor on your floors, walls, and ceilings. 

The cleaning steps below should help remove that lingering smoke odor in your home;

  1. Air out your home:
  • Airing out and getting fresh air into your home is one of the best ways to start removing the smoke particles. Open any windows/doors, and be sure to remove screens. Then, put a few fans on high while aiming them at the room’s corners to help direct any smoke particles to the outside. 
  1. Clean fabric items:
  • Fabric holds smoke, so you should wash your clothing, curtains, pillows, sheets, comforters, area rugs, and anything else made of woven material. Be sure to follow washing instructions. Once washed, remove all woven items from the home to prevent them from reabsorbing the odor.
  1. Have the upholstery cleaned:   
  • Since fabric covered furniture can’t be put in the washer, it will still need to be cleaned to get rid of the lingering smoke smell. It is recommended to use a professional upholstery cleaning service. Again, keep pieces in storage or covered in plastic to keep them fresh until your home is clean.
  1. Getting rid of the smoke smell in your carpet:
  • Baking soda is one of the best ways to eliminate the odor. Start by sprinkling baking soda over the carpet, let it sit for several hours or even overnight, and then vacuum thoroughly. You can also steam clean your carpeting. If neither one of these techniques work, it’s time to contact a SERVPRO of Morris/Ottawa for a deep cleaning. You may also need to replace the carpeting if the smell cannot be completely removed.
  1. Clean hard surfaces:
  • Start by making a cleaning solution that consists of 1 gallon of warm water, 1/2 cup of distilled white vinegar, and 1 teaspoon of dishwashing soap. For wooden objects such as blinds, I suggest purchasing a cleanser formulated to clean wood. Use a soft cloth or sponge to wipe away smoke that was exposed to all hard surfaces.
  • Mop your hard floors using the cleaning solution and rinse the mop with fresh water in between mopping to flush smoke particles down the sink.
  • Remove screens from the windows and wash them in the bathtub using dish soap. Be sure to wash the frames and corners of your windows as well. 
  1. Change the air conditioning filter
  • After every surface of your home has been cleaned, you will want to put a fresh filter in your air conditioning unit. If you have an HVAC or ventilation system, you need to contact a professional.

If you have followed all of these steps and the odor is still hanging around or the smoke damage is too overwhelming, it’s time to call SERVPRO of Morris/Ottawa a call at (815)416-0075 and ask us about our odor removal services. 

Be Prepared for Whatever Happens

4/7/2021 (Permalink)

Now is the time to prepare....Don't wait until severe storms are forecast....it may be too late!!

Preparedness Saves Lives

There is nothing we can do to stop severe thunderstorms, lightening, tornadoes or floods from developing. However, there are things that everyone can do to minimize the impacts of severe weather on our lives. 

What you can do to be prepared:

1. Stay informed 

This can be done by monitoring a weather alert radio, local radio & TV broadcasts, NWS, web pages or various applications on computers and smart phones. 

Don't just rely on one method-especially storm sirens- which are not designed to be heard indoors by everyone. 

2. Have an emergency plan

Do this for your home, business, schools and when you are traveling. Designate places to go to seek safe shelter from a tornado or severe thunderstorm. Pick two places to meet in case you are separated from your family or co-workers. 

3. Prepare yourself and your home for an emergency

Learn how to use a fire extinguisher, how to administer CPR, and how to turn off electricity, gas and water supplies in your home. 

4. Have an emergency supply kit

-Bottled water

-Non-perishable foods

-Flashlights with extra batteries

-Extra clothes and blankets

-an extra set of keys and cash

-Medication and a first aid kit

-personal hygiene items

-Pet supplies

-A weather alert radio

SERVPRO of Morris/Ottawa is ready 24 hours a day to assist with your storm damage needs. Give us a call at (815)416-0075

Preventing Cooking Fires

4/7/2021 (Permalink)

It’s a fact that more home fires occur in the kitchen than any other place in your home.

Follow these simple rules to help keep your kitchen fire free. 

  1. Keep anything that can catch fire away from your stove, oven or any other appliance in the kitchen that generates heat.
  2. Keep an eye on your food regularly while cooking and remain in the kitchen while cooking.
  3. Use a timer to remind you that the stove or oven is on.
  4. Install a smoke alarm near your kitchen and test it once a month.
  5. Loose clothing or dangling sleeves while cooking can catch on fire. Avoid wearing this kind of clothing and accessories while you are in the kitchen.
  6. Purchase a fire extinguisher to keep in your kitchen.
  7. Keep the kids out of the kitchen while you are cooking.
  8. Clean cooking surfaces after every use to prevent grease buildup.
  9. Check the kitchen before going to bed or leaving the home to make sure stoves, ovens, etc. are turned off.

If you should suffer a fire loss in your home, SERVPRO of Morris/Ottawa professionals are available to assist 24 hours a day. 

Tips to keep your homeowners premiums from rising

4/7/2021 (Permalink)

It’s important to protect yourself and your property in the if a disaster strikes.  To that end, a good homeowner’s insurance policy is crucial.  A typical policy will pay for damage to your property and possessions and will cover shelter costs if you’re temporarily displaced from your home. Keep your insurance expenses to a minimum with these 4 money saving tips:

Save on Premiums With Prevention

You can reduce your premium by taking some smart preventive measures.  First,  have a working smoke detector.  This will reduce your premium.  The same goes for home theft protection. You can reduce your premium 5% by installing something as a simple as a deadbolt, and 15-20% if you have an alarm system installed.

Don’t Wait to File Insurance Claims

If you wait too long to file a claim, you may negate your benefits, particularly if your hesitation makes the problem worse.  Check the fine print in or policy to see how much time you have to file a claim.  

Write Everything Down in the Event of a Mishap

In the event of a disaster or mishap save all your receipts, contracts, appraisals, etc., and document phone calls - write down who you talked to, the date and time of all your conversations. Don’t leave any of this to chance.   

Keep Up on Regular Maintenance & Fix Little Problems Fast

This is true of your AC, your furnace, your chimney and especially your plumbing.  Take care of small leaks fast, before they become a much bigger problem.  You may forfeit your insurance coverage if you let a molehill grow into a mountain.

As a trusted leader in the restoration industry, SERVPRO of Morris/Ottawa provides 24-hour residential and commercial services. As a locally owned and operated business, we’re dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.